Return & Exchange
If it is the case that the order and products are damaged or incorrect, or something is missing? Let us know. Send an email to firstname.lastname@example.org and we will answer your email within 48 hours with a solution.
It is not possible to exchange products. Only packages in the original state can be exchanged, but only when it has not been unpacked and opened. You must make a report within 24 hours via email@example.com and return the package within 14 days. Shipping charges are not refundable
shipment is always the risk of the sender and this means that imperium henna is not liable for damaged or lost returns.
How do I return a product?
Send us an email to firstname.lastname@example.org with the return reason, we will send you a return form within 48 hours.